Tell us what you need.
Choose help, an issue or a change request. Include the page or screen involved and what you expected to happen.
APPFIXD CUSTOMER SUPPORT
A little help.
A clear next step.
Your project has its own private space. Ask a question, report an issue or request a change — with every reply kept together.
One project.One conversation.Your team.
YOUR PRIVATE PROJECT PORTAL
Pick up where
you left off.
Paste the private link from your project email. We’ll take you straight to Support & requests for that project.
Keep your project link private: it gives access to your brief, files and project conversations.
HELP, WITHOUT THE BACK AND FORTH
Everything in the right place.
Your portal keeps your request attached to your project, from the first question to the final answer.
Keep track of progress.
See when your request is received, in progress, waiting on you or resolved. Add more details in the same conversation.
Agree any extra work.
If a change needs additional scope or a quote, we’ll discuss it with you before that work starts.
A FEW USEFUL ANSWERS
Before you ask.
Is this the same link as my project brief?
Yes. Your private project link gives you access to your brief, files, project updates and support requests. The link box above opens its support section directly.
Do I need a new account?
No. Your current portal opens through your private project link. If you need that link again, contact the team so we can verify your details.
Where will I see your reply?
Replies appear in Support & requests on your private project page. Keep the page bookmarked and return to check progress. The team may also send an email letting you know a reply is ready.
What if I have several projects?
Use the link for the project your question relates to. Each project has its own brief, files and support conversations. If you’re unsure, ask the team to help you find the right one.
PLANNING SOMETHING NEW?
Let’s talk about your next idea.
We’re here for your next app as well as the one you already have.